In the past century, a concept that has been proven right time and again is that it is not the strongest that survives, but the one that is most adaptable to change. In order to not just survive, but to thrive in the changing times, businesses need to keep re-inventing themselves periodically. Digital transformation is the major contributing factor for businesses to thrive.

Defining Digital transformation

Digital transformation could be interpreted differently for different kinds of businesses. To put it in generic words, digital transformation is the integration of digital technology into all areas of business in order to deliver more value to customers.

The process of complete digital transformation comes after a few experimental iterations and would bring in a lot of cultural changes to the business operation.

Adapting digital transformation

The method of adaptation could be different for different kinds of businesses.

For example, for a traditional brick and mortar business, the first adaptation would likely be to have a digital presence on social channels for their business and eventually move on to online portals for selling their products whereas, for an IT company, digital transformation would mean a more data-driven market analysis to deliver more value to the customer

Areas of digital transformation 

Digital transformation can be applied in various departments of the business. The major areas are —

User experience(UX):

For all businesses, the customer is the king. With an effective UX, the business can give out clarity on its ideas to the customers on digital platforms on mobiles/tabs. Proven methodologies like Design Thinking can be applied here to map the user journey on the company’s digital platform – be it a website or a mobile app. It helps the businesses come out of the ambiguity of ideas and come up with a solid agile strategy.

Operational process:

The idea behind a transformation in the operational process is to create maximum value at every stage of business operation. While designing the operational process, the important thing to keep in mind is that the operational process should align with the envisioned strategy. Digital tools and technologies can be used for a better flow of information and increased collaboration. The workflows of a project or a process can be tracked through these digital tools which facilitate not only transparency but also optimizing the process.

Accounting and finance:

Traditional finance models are mostly inefficient in present times. Hence, this area has a large scope for transformation as most of the tasks can be automated. Digital databases, ease of transactions, and blockchain are a few examples of the impact digital transformation has had in this field. Further, data-driven insights and data analytics can be applied here which will boost the organization’s profits.

Logistics and supply chain:

Digitally enabled logistics services help businesses in scaling up their businesses easily. For e-commerce, it is a very essential integration. A supply chain backed by digital technologies has more cost savings in terms of fuel and time as opposed to legacy systems. This also enables real-time reporting which further enhances the end-user experience.

Optimizing the supply chain and enhancing user experience are the top concerns in the e-commerce industry. Pacewisdom provided a niche solution for a renowned e-commerce brand which grew their revenue by a substantial margin.

Let us explore a possibly phase-wise model for the business transformation of a traditional small business

Phase 1: Digitisation of records for building a database

Converting the records of past years into a digital database can be an ideal step to begin with. This would give a good overview of the operations and aid in the subsequent phases

Phase 2: Tidying up and organization of the digital database

Here, we take the digital records from phase 1 and classify it into logical brackets for easier retrieval and analysis. 

Phase 3: Automate mundane tasks

Automation is a proven pathway for improved efficiency and thereby increased profits. Everyday tasks can be automated with software tools thus saving time and energy.

Phase 4: Identify strengths and weakness

In the first three phases, we have gathered all data in digital form and organized it in a tangible format. This paves way for running some analytics to identify areas in which the business is doing good and the areas that need improvement.

With the results of the analysis, more measures to improve efficiency can be identified. Business processes can be simplified and available resources can be optimally redistributed.

Phase 5: Transform the business

Once the business gets used to the changes made until phase 4, it becomes rather important to arrive at the most noticeable phase of transformation. In this phase, we concentrate on growth and sustainability. Basically, here we define how the business shall operate for years to come.

New processes are defined, the business ecosystem is made more agile, flexible, and even more customer-centric.

Good planning is the key to successful digital transformation. Consultants like Pace Wisdom have had experiences in facilitating transformations across businesses and these experiences will be a good value add in formulating a strategy.

Technologies in digital transformation

New technologies and tools can aid businesses in seamless transformation into the digital world. Some of the proven technologies that are already helping businesses do better are listed below

Artificial Intelligence

Artificial intelligence(AI) can be defined as a technology where the computer systems learn by themselves and execute tasks with an intellect that mimics human minds. Today, AI finds its applications in several fields.

Artificial Intelligence
Artificial Intelligence

Some of the common platforms where AI can be employed are, 

  • Chatbots on websites (Consumer engagement)
  • Dynamic analytics like suggesting products of interest for customers on websites (Insights) and re-marketing
  • Voice assistants

Cloud computing and storage

With cloud service providers like Amazon web services and Microsoft azure being accessible to all, adopting cloud-based solutions has become easier for even small businesses.

As opposed to legacy systems, cloud-based systems come at a reduced cost, do not break down (no downtimes), are accessible from anywhere, are flexible, and scalable.

Another important feature of the cloud model is that it allows users to pay for the exact amount of resources they use. This helps smaller companies in better strategizing their financial reach.

The efficiency of the business improves in leaps and bounds when it adopts cloud computing. Cloud computing is burgeoning by the day and here is our elaborate take on the benefits of Cloud and IoT.

Internet of things (IoT)

Internet of things is a system where a set of objects connected to the internet communicate with each other (send and receive data) without human intervention. The collected data can be analyzed for streamlining business models.

IoT & Cloud
IoT & Cloud

For example, if you run a cab service with a fleet of cars, the speed of the car and the distance traveled can be collected in real-time with IoT and you can use that data to optimize routes and get an understanding of fuel expenditure.

Challenges in digital transformation

Digital transformation is not an overnight phenomenon. It is a rather lengthy process that requires a lot of patience and commitment from the business owners.

Another major challenge for venturing into digital transformation is the general inertia of people. Change is not outright accepted. So this aspect also needs to be addressed before starting the process of transformation. To set the ball rolling, here is a list of Top 20 Software Development firms in San Franscisco that offer Digital Transformation Services through Software Development.

One-time investment for digital transformation might appear a little expensive. But it is well justified by the returns that it fetches when done right over a period of time.

By Sapna
Sapna is a technical content writer who writes mainly about the latest trends in the software industry. She comes from an engineering background and has worked in the software field for over eight years. Her areas of interest include project planning ,management and talent acquisition. She has authored tech blogs on a wide range of topics ranging from software engineering to management. She has also written case studies for IT project services.

Leave a comment

Your email address will not be published. Required fields are marked *

RECENT BLOGS

Trends in the tech world: What should your next big tech move be?

Trends in the tech world: What should your next big tech move be?

Do your developers need college degrees?

Do your developers need college degrees?

What is DevOps? When do you need it?

What is DevOps? When do you need it?

What is Data Transformation and why do you need it?

What is Data Transformation and why do you need it?

Streamline communication with your Remote development team

Streamline communication with your Remote development team

Mobile App Development with Flutter

Mobile App Development with Flutter

Understanding Beacon Technology and its applications.

Understanding Beacon Technology and its applications.

Web Vitals: Why are they important?

Web Vitals: Why are they important?

Minimalist UI for Appealing Apps

Minimalist UI for Appealing Apps

Instant Apps – A tool to expand business outreach

Instant Apps – A tool to expand business outreach

What is Serverless Computing?

What is Serverless Computing?

The importance of technology in Supply Chain Management

The importance of technology in Supply Chain Management

Best practices to improve Digital Experience

Best practices to improve Digital Experience

Why is Software Maintenance so important?

Why is Software Maintenance so important?

XaaS: Changing the world, one service at a time

XaaS: Changing the world, one service at a time

Digital Healthcare Trends – A gradual but significant change

Digital Healthcare Trends – A gradual but significant change

Why is Managed IT good for your business?

Why is Managed IT good for your business?

Sustainable IT for a Greener Future

Sustainable IT for a Greener Future

Software Infrastructure for 5G

Software Infrastructure for 5G

How Pace Wisdom Solution Helps in Agricultural Advancement through App Development

How Pace Wisdom Solution Helps in Agricultural Advancement through App Development

A curation of interesting IT trends of 2021

A curation of interesting IT trends of 2021

Gamification of Software Development

Gamification of Software Development

IoT – The backbone of smart city projects

IoT – The backbone of smart city projects

Sales analytics – A growth accelerator

Sales analytics – A growth accelerator

Technology in Clinical Trials

Technology in Clinical Trials

Benefits of a Virtual CTO

Benefits of a Virtual CTO

What is Digital Transformation?

What is Digital Transformation?

IT outsourcing in the digital age

IT outsourcing in the digital age

Hiring Software Developers For Startups

Hiring Software Developers For Startups

Pace Wisdom Stands With HESA Global’s Fight Against Hunger

Pace Wisdom Stands With HESA Global’s Fight Against Hunger

Flutter Framework for your next App development Project?

Flutter Framework for your next App development Project?

Implementing Effective And Simple BCP In Pace Wisdom During COVID-19

Implementing Effective And Simple BCP In Pace Wisdom During COVID-19

Docker Fundamentals – 1

Docker Fundamentals – 1

DevOps at Pace Wisdom Solutions: Gitlab CI/CD (Part 1)

DevOps at Pace Wisdom Solutions: Gitlab CI/CD (Part 1)

The Next Revolution – Blockchain Supercharged With AI

The Next Revolution – Blockchain Supercharged With AI

Native Apps, Hybrid Apps or Cross Mobile Apps? Which To Choose?

Native Apps, Hybrid Apps or Cross Mobile Apps? Which To Choose?

FinTech Revolution – Transforming The Financial Sector

FinTech Revolution – Transforming The Financial Sector

Benefits Of The Cloud In IoT

Benefits Of The Cloud In IoT

Content-First Design: A New Web Order

Content-First Design: A New Web Order

Boosting UX With Visual Hierarchy

Boosting UX With Visual Hierarchy

Software Testing In IoT Era – Prepping Up For A New Ballgame

Software Testing In IoT Era – Prepping Up For A New Ballgame

How To Deliver Better UI/UX Experience

How To Deliver Better UI/UX Experience

Emerging Cyber Threats To Be Aware Of

Emerging Cyber Threats To Be Aware Of

Payments Industry Technology Trends in 2019

Payments Industry Technology Trends in 2019

E-commerce Services Which Will Reign in 2019

E-commerce Services Which Will Reign in 2019

IoT Devices We Will See in 2019

IoT Devices We Will See in 2019

Impact of 5G Network on Mobile Apps

Impact of 5G Network on Mobile Apps

Future Trends In Logistics And Supply Chain

Future Trends In Logistics And Supply Chain

Exploring Blockchain-Based Data Security

Exploring Blockchain-Based Data Security

Metrics To Make Software Development Right

Metrics To Make Software Development Right

Future Trends In Software Development That Will Dominate 2019

Future Trends In Software Development That Will Dominate 2019

How AI helps in the growth of E-Commerce?

How AI helps in the growth of E-Commerce?

Building CodeIgniter Multi Language Website  

Building CodeIgniter Multi Language Website  

Uses of Python Programming Language

Uses of Python Programming Language

Build progressive web apps with Ionic framework

Build progressive web apps with Ionic framework

Angular versus React JS. Which would you choose and why?  

Angular versus React JS. Which would you choose and why?  

Ionic and AngularJS superpowers for Mobile App Development

Ionic and AngularJS superpowers for Mobile App Development

Hybrid mobile app development using Onsen UI  

Hybrid mobile app development using Onsen UI  

Build mobile app with Ionic

Build mobile app with Ionic

Build the amazing native app with an Ionic framework programming language

Build the amazing native app with an Ionic framework programming language

PhoneGap Mobile app Development  

PhoneGap Mobile app Development  

Why is Node.js Better than Java and .NET?

Why is Node.js Better than Java and .NET?

How Artificial Intelligence is Driving Mobile App Personalization

How Artificial Intelligence is Driving Mobile App Personalization

Gaming mobile app development

Gaming mobile app development

A beginners’ guide to developing virtual reality apps

A beginners’ guide to developing virtual reality apps

4 best programming languages suited for creating VR applications

4 best programming languages suited for creating VR applications

Top 5 Editors for React Native Visual IDE Mobile App Development

Top 5 Editors for React Native Visual IDE Mobile App Development

AI in the field of Education / HealthCare / Hospitality

AI in the field of Education / HealthCare / Hospitality

Google Analytics vs Firebase Analytics for your App

Google Analytics vs Firebase Analytics for your App

Things that you are probably missing out on your E-commerce App

Things that you are probably missing out on your E-commerce App

Amazon SNS vs Other Push Notification Services

Amazon SNS vs Other Push Notification Services

The Do’s and Don’ts for Building Better Android Apps

The Do’s and Don’ts for Building Better Android Apps

Six Reasons to implement ERP Software in Business

Six Reasons to implement ERP Software in Business

Can React Native be the efficacious successor of Hybrid App?

Can React Native be the efficacious successor of Hybrid App?

Everything to Know about AngularJs and ReactJs

Everything to Know about AngularJs and ReactJs

How to write a Project Brief that truly works for everyone

How to write a Project Brief that truly works for everyone

Designing an API, Tips & Tricks

Designing an API, Tips & Tricks

The Biggest Blunders one should avoid while Pre and Post Launching an App

The Biggest Blunders one should avoid while Pre and Post Launching an App

An insight of the promising future of Enterprise Apps

An insight of the promising future of Enterprise Apps

How IoT and Big data are solving problems in the Educational ecosystem?

How IoT and Big data are solving problems in the Educational ecosystem?

Xcode: Setting up a Colour Style Guide for a project

Xcode: Setting up a Colour Style Guide for a project

IoT Tech Accelerates Among Manufacturers: Survey

IoT Tech Accelerates Among Manufacturers: Survey

A guide for game app developers

A guide for game app developers

How Hybrid Mobile Apps can benefit your small business?

How Hybrid Mobile Apps can benefit your small business?

5 Important Considerations for Enterprise Mobile App Development

5 Important Considerations for Enterprise Mobile App Development

How to Change Your Career from Graphic Design to UX Design?

How to Change Your Career from Graphic Design to UX Design?

Planning for a Successful iPhone App

Planning for a Successful iPhone App

Tips for Securely Moving Data to the Cloud

Tips for Securely Moving Data to the Cloud

Cloud computing challenges faced by companies, Enterprise & SME

Cloud computing challenges faced by companies, Enterprise & SME

Blockchain on Healthcare

Blockchain on Healthcare

Seeking an IoT platform? Know what to look for

Seeking an IoT platform? Know what to look for

How Cloud Computing is Powering Indian Start Ups

How Cloud Computing is Powering Indian Start Ups

Core Data – Object Graph Management & Persistence Framework

Core Data – Object Graph Management & Persistence Framework

Do you really need the Hamburger?

Do you really need the Hamburger?

ABC of iOS App Development

ABC of iOS App Development

Digital Services for tomorrow’s enterprise
Explore more